Technical Support Specialist

Full Time
Sofia
Posted 1 week ago

Grove Global Consult is a premier consulting and recruitment agency providing strategic services to the private business sector worldwide.

We are seeking a highly professional and skilled Technical Support Specialist to join our esteemed client’s team.

Responsibilities:

  • Provide technical support to partners and customers, delivering pre-sales technical assistance and post-sales support services
  • Lead and develop educational programs, manuals, and materials for partners and colleagues, preparing and presenting technical demonstrations of our product line
  • Collaborate with the sales team as the principal technical advisor, identifying and resolving all technical issues to ensure complete customer satisfaction throughout the sales process
  • Offer optimal solutions for technical security and safety equipment
  • Stay abreast of emerging technologies in the market

Requirements:

  • A minimum of 2 years of experience in similar roles within the Security & Safety industry (technical protection)
  • Strong technical expertise with knowledge of video surveillance, intrusion, access control, and intercom system
  • A university degree in a technical field
  • Excellent communication and presentation skills
  • A high degree of teamwork, responsibility, flexibility, and proactivity
  • Ability to achieve corporate goals
  • Affinity for new technologies and a commitment to continuous improvement.
  • Proficiency in the MS Office suite and internet usage
  • Fluency in English (B2 level)
  • A valid driver’s license and willingness to travel for business
  • High level of work ethic and integrity

What They Offer:

  • Performance incentives based on company and individual outcomes
  • Opportunities for professional development and continuous training
  • Collaboration with a highly professional and dynamic team
  • A friendly and collaborative working atmosphere

If you possess a strong technical acumen, a passion for security solutions, and a commitment to excellence, we would be delighted to receive your CV.
Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.

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