Technical Support Specialist
Grove Global Consult is a premier consulting and recruitment agency providing strategic services to the private business sector worldwide.
We are seeking a highly professional and skilled Technical Support Specialist to join our esteemed client’s team.
Responsibilities:
- Provide technical support to partners and customers, delivering pre-sales technical assistance and post-sales support services
- Lead and develop educational programs, manuals, and materials for partners and colleagues, preparing and presenting technical demonstrations of our product line
- Collaborate with the sales team as the principal technical advisor, identifying and resolving all technical issues to ensure complete customer satisfaction throughout the sales process
- Offer optimal solutions for technical security and safety equipment
- Stay abreast of emerging technologies in the market
Requirements:
- A minimum of 2 years of experience in similar roles within the Security & Safety industry (technical protection)
- Strong technical expertise with knowledge of video surveillance, intrusion, access control, and intercom system
- A university degree in a technical field
- Excellent communication and presentation skills
- A high degree of teamwork, responsibility, flexibility, and proactivity
- Ability to achieve corporate goals
- Affinity for new technologies and a commitment to continuous improvement.
- Proficiency in the MS Office suite and internet usage
- Fluency in English (B2 level)
- A valid driver’s license and willingness to travel for business
- High level of work ethic and integrity
What They Offer:
- Performance incentives based on company and individual outcomes
- Opportunities for professional development and continuous training
- Collaboration with a highly professional and dynamic team
- A friendly and collaborative working atmosphere
If you possess a strong technical acumen, a passion for security solutions, and a commitment to excellence, we would be delighted to receive your CV.
Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.
Job Features
Категория работа | Support |