Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.

We are looking for a Trust & Safety Specialist for Supercell Games Account with Turkish and English for one of our clients.

Responsibilities:

• Be every player’s trusty advisor
• Respond to gamers’ queries via email and chat
• Identify and assess customers’ needs to achieve satisfaction

If you have:

• Fluency in Turkish and a good command of English
• Gaming experience – you have played games recently and you can relate to a player’s concept, community, and mindset
• Player empathy and understanding a player’s perspective when tackling their issues
• Understanding of Player Support
• Desire to help the players as best as possible and to contribute to the team’s success

Benefits:

• 24/7 Flexible working hours
• Fully paid training
• Attractive salary
• Additional health insurance
• Positive international working environment
• Employee referral bonuses

All applications will be treated with strict confidentiality. Only shortlisted candidates will be invited to interview.
Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.