Trust & Safety Specialist for Supercell Games Account with Turkish and English

Full Time
Sofia
Posted 1 week ago

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.

We are looking for a Trust & Safety Specialist for Supercell Games Account with Turkish and English for one of our clients.

Responsibilities:

  • Be every player’s trusty advisor
  • Respond to gamers’ queries via email and chat
  • Identify and assess customers’ needs to achieve satisfaction

If you have:

  • Fluency in Turkish and a good command of English
  • Gaming experience – you have played games recently and you can relate to a player’s concept, community, and mindset
  • Player empathy and understanding a player’s perspective when tackling their issues
  • Understanding of Player Support
  • Desire to help the players as best as possible and to contribute to the team’s success

Benefits:

  • 24/7 Flexible working hours
  • Fully paid training
  • Attractive salary
  • Additional health insurance
  • Positive international working environment
  • Employee referral bonuses

All applications will be treated with strict confidentiality. Only shortlisted candidates will be invited to interview.
Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.

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