Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
For one of our clients, we are looking for a VIP Account Manager with English.
- Monitor and analyze the VIP database on a daily basis and take appropriate actions to ensure maximum value through their life cycle
- Answer VIP queries and ensure a fast and for the VIPs satisfactory solution
- Knowledge sharing with other VIP Account Managers
- Create and oversee marketing and player management strategies for VIPs
- Constantly reactivate players with calls, emails, SMS, and chat
- Welcome potential VIPs to the website after they made their first deposits collect feedback by talking to VIP players and escalate it to responsible team
- Proficiency in English
- Passion for Sport/ Casino
- Good analytical skills, with good knowledge of Microsoft Excel
- Self-starter with a positive, can-do attitude and good problem-solving skills
- Excellent communication skills across all channels with high confidence on the phone
Sounds like a dream job for you? Please send us your CV in English. Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Grove Global Consult’s Recruitment and Employment activities are based on a Recruitment license No 3018 from 30.04.2020
|Job Category||Business Development|