Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of private business sector worldwide. For one of our exclusive clients - operating in the field of online casinos, we are looking for a Head of VIP Management. 

Responsibilities:

• Managing a remote team of VIP agents
• Managing a team of VIP experts
• Managing the VIP P&L
• Building matrix to optimize VIP value and retention
• The ability to work flexible hours when required
• Keeping up to date with any significant industry changes that may affect the VIP accounts
• You will have a professional approach to work and a real passion to be the very best, taking pride in the products our clients create and deliver
• Keeping up to date with any significant industry changes that may affect the VIP accounts
• Providing accurate weekly and monthly reporting
• Dealing with escalated issues/queries for VIPs, sourcing solutions to ensure effective resolution, and proactively offering advice
• Cultivating a strong relationship with VIP players, developing them through regular one to one correspondence by email, telephone, live chat
• Creating an enhanced, proactive service for VIP members to create and encourage loyalty and increase customer satisfaction levels
• Analyzing and pro-actively anticipating VIP needs and identifying new opportunities
• Assisting with the acquisition of new VIPs
• Analyzing and reporting on VIP activity
• Responsibility for VIP gifts and events

Please send your CV in English! Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020.

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide. For one of our clients, we are looking for a Business Development Representative - White Space

Main responsibilities:

• Meet with customers/clients face to face or over the phone
• Seek out the appropriate contact in an organization
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services or new ways of reaching existing markets
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
• Keep abreast of trends and changes in the Bulgarian market
• Discuss promotional strategy and activities with the marketing department
• Generate leads and cold call prospective customers
• Carry out sales forecasts and analyses and present your findings to senior management
• Attend seminars, conferences, and events where appropriate
• Has a good understanding of the products' portfolio and be able to advise others about them
• Liaise with the finance team, warehousing, and logistics departments as appropriate
• Foster and develop relationships with customers/clients

Requirements:

• Excellent presentation and communication skills/feel at ease at cold calls with target partners and customers
• Proven track records of working with system integrators or/and big end-usersIT market understanding, experience, and ability to identify and develop new and effective business opportunities for the Company
• Proven sales skills, willingness to achieve assigned revenue and profit targets
• Fluent English
• Ability to work independently and as part of a team
  
• Experience in channel development in Enterprise, public segments and telco with a demonstrable (proven) track record of developing from scratch strong relationships with customers

The following will be considered as an advantage:

• Experience with CRM technologies, pipeline, forecasting experience
• Driving license cat. B
• General knowledge of networking technologies, servers, storages, UPSs, data center equipment, etc.

Benefits:

• Product discounts
• Flexible and remote working options

• Professional development
• Health insurance
• Life event gifts

• Food vouchers
• Years of service bonuses

Please send your CV in English! Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020.

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.

For one of our clients a fast-growing company, we are looking for a Sales Consultant with Italian.

Responsibilities:

• Negotiating and closing the clients that want to use our services
• Clearly presenting the services we will provide
• Qualifying to identify if they are able to become customers of our company
• Welcoming potential new clients to our company
• Manage a daily schedule of calls and emails and update an internal database

We would like to hear from you if you:

• Are motivated by the idea of making money in an environment where the bonuses are uncapped
• Have a confident level of Italian – Spoken and Written
• Are a person, who is comfortable in communicating with people over the Telephone
• Have the ability to present yourself in a professional way (Telesales/Telemarketing Experience a bonus, although not a requirement)
• Are looking for an energizing and exciting workplace
• Are not afraid to be target-driven, both as an individual and as part of a team

Benefits:

• Benefit Package (Travel card, Health Insurance + More)
• Regular team activities, extra promotional bonus opportunities
• Excellent earning potential – Base Salary + Uncapped Bonus Structure
• Vibrant multinational culture with strong positive team spirit
• Monday-Friday working schedule
• Potential for career pathway

If you find this opportunity suitable for you, do not hesitate to send us your CV in English.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020.

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
For one of our clients, a fast-growing company in the field of iGaming, we have an opening for a Customer Support Representative with Italian and English.

Role and objectives:

Our clients are looking for a highly motivated, enthusiastic, positive, and people person for a Customer Support team
Someone that will put the customer first, provide outstanding service, and makes sure they do everything they can from start to finish

What you’ll be doing:

• Communicating with customers through email and live chat
• Keeping up to date with our products and promotions
• Collaborating closely with colleagues across the entire international business
• Delivering a first-class service to our customers in line with departmental KPI’s
• Finding out why this is such a great sector to work in
• Finding out why this is an amazing business to work with
• And most important, being part of an awesome team

What you’ll bring to the table:

• Fluent written and spoken Italian language skills
• Good English language skills
• Strong computing skills, especially in web-based applications
• Analytical and problem-solving skills – attention to detail is key
• Ability to handle challenging situations
• Availability and flexibility to work on shifts
• Capable of prioritising and multitasking workloads

Benefits:

• Competitive salary package
• Monthly and annual performance-based bonuses
• Transport allowance for late and night shifts
• Food vouchers
• Career development/advancement orientated
• 20 days annual leave
• Health Insurance from day one
• Free snacks and beverages in the office and Happy Hour on Fridays
• Discount on Multisport cards
• A friendly work environment with positive teammates
• Team-building activities
• Great office location

Please send your CV in English!

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020.

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
For one of our clients, we are looking for a highly motivated B2B Software Sales, to be one of the pioneering members for an existing fintech division project.

Requirements:

•  2+ years of experience of hands-on sales and/or business development toward fintech operators, or with credit card processing providers
• Willing to travel, abilities to work independently with a highly self-motivated and innovative mind
• Experience with eCommerce sellers/industry is a plus
• Bachelor’s degree and above is a plus
• Excellent English – verbal and written
• Experience in cross-border eCommerce, online B2B, or familiarity with risk control of cross-border transactions is preferred
• Proven track record and high familiarity in global Fintech markets
• Candidates with background experience of more than 2 years would be considered with higher priority

Position Duties:

• Develop business relationships/potential partnerships with merchants, platforms, service providers, industry associations, medias and affiliates in cross-border eCommerce
• Support and present at marketing events organized by Marketing Department and Business Development Department, attend likewise events in cross-border eCommerce industry
• Expand the business to any online business sector
• Execute company’s business development plan by acquiring new customers/merchants
• Retaining/maintaining relationships with customers/merchants for accomplishing sales target

Benefits:

• Opportunities for growth to a higher position in the Company
• Attractive base salary + bonuses commissions
• Free fruits and drinks in the office + weekly catering
• Holidays & Team buildings
• Multisport, additional health insurance, birthday gift cards, other

If it sounds like a dream job for you? Please send us your CV in English.
Only short-listed candidates will be contacted.
All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020.

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
For one of our clients in FinTech, we are looking for a highly motivated Backoffice /Payments Specialist/.

Requirements:

• Investigate any transaction failures and provide a complete analysis for all raised issues
• Manage anti-money laundering (AML) and know your customer (KYC) processes
• Communicate with appropriate internal teams, when necessary to resolve open issues or questions
• Follow up daily approval ration and decline reasons
• Resolve and research undelivered payments
• To perform daily financial transactions – online bank wires, manual deposits, and withdrawals
• Initiate, review and/or approve global payments in various currencies and settlements
• Ensure that new beneficiaries set-ups are added, reviewed, confirmed, enhanced, or amended where required
• Communicating with banks and processors

The ideal candidate has:

• Previous experience and knowledge regarding Forex, Equities, CFD’s and other financial products is an advantage
• Experience managing financial reconciliations will be an advantage
• Desire to develop a deep working knowledge of the Global payments space
• Previous working experience as a Backoffice /Payment processing/ is a must
• Other languages would be considered as a big advantage
• Excellent English – both verbal and written
• Able to think outside the box and have the desire to pull out all the stops to solve issues
• Good knowledge of the international and domestic payments types
• Proficiency in MS Office, particularly Excel

Benefits:

• Attractive base salary + bonuses commissions
• Opportunities for growth to a higher position in the Company
• Free fruits and drinks in the office + weekly catering
• Holidays & Team buildings
• Multisport, additional health insurance, birthday gift cards, other

If it sounds like a dream job for you? Please send us your CV in English.
Only short-listed candidates will be contacted.
All applications will be treated in strict confidentiality.

Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020.

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
For one of our clients, a fast-growing company in the field of iGaming, we have an opening for a Customer Support Representative with German and English.

Role and objectives:

Our clients are looking for a highly motivated, enthusiastic, positive, and people person for a Customer Support team.
Someone that will put the customer first, provide outstanding service, and makes sure they do everything they can from start to finish

What you’ll be doing:

• Communicating with customers through email and live chat
• Keeping up to date with our products and promotions
• Collaborating closely with colleagues across the entire international business
• Delivering a first-class service to our customers in line with departmental KPI’s
• Finding out why this is such a great sector to work in
• Finding out why this is an amazing business to work with
• And most important, being part of an awesome team

What you’ll bring to the table:

• Fluent written and spoken German language skills
• Good English language skills
• Strong computing skills, especially in web-based applications
• Analytical and problem-solving skills – attention to detail is key
• Ability to handle challenging situations
• Availability and flexibility to work on shifts
• Capable of prioritising and multitasking workloads

Benefits:

• Competitive salary package
• Monthly and annual performance-based bonuses Transport allowance for late and night shiftsFood vouchers
• Career development/advancement orientated
• 20 days annual leave
• Health Insurance from day one
• Free snacks and beverages in the office and Happy Hour on Fridays
• Discount on Multisport cards
• A friendly work environment with positive teammates
• Team-building activities
• Great office location

Please send your CV in English!

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Recruitment license issued by Ministry of Labour and Social Policy under № 3018 / 30.04.2020.

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
For one of our clients, we are looking for a VIP Account Manager with English.

Responsibilities:

• Monitor and analyze the VIP database on a daily basis and take appropriate actions to ensure maximum value through their life cycle

• Answer VIP queries and ensure a fast and for the VIPs satisfactory solution

• Knowledge sharing with other VIP Account Managers

• Create and oversee marketing and player management strategies for VIPs

• Constantly reactivate players with calls, emails, SMS, and chat
• Welcome potential VIPs to the website after they made their first deposits collect feedback by talking to VIP players and escalate it to responsible team

Requirements:

• Proficiency in English

• Passion for Sport/ Casino

• Good analytical skills, with good knowledge of Microsoft Excel

• Self-starter with a positive, can-do attitude and good problem-solving skills

• Excellent communication skills across all channels with high confidence on the phone

Sounds like a dream job for you? Please send us your CV in English. Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.

Grove Global Consult’s Recruitment and Employment activities are based on a Recruitment license No 3018 from 30.04.2020

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.
For one of our clients a fast-growing company, we are looking for a Google & Facebook Ads Manager.

Responsibilities:

• To Collect and analyze sales and consumer data, optimize campaigns, and monitor traffic data, summarize and generate reports
• Updating the company’s social media pages in Facebook, LinkedIn, etc. 
• Strategy development and tracking of different campaigns
• Conducting various checks on different markets and creating ads in Google, Facebook, etc.
• Web design and site building – experience preferred
• Managing a daily schedule of calls, live chat, and emails and updating an internal database

Requirements:

• Strong familiarity with social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.)
• A confident level of English – Spoken and Written
• Highly proficient in WordPress and skilled in organic promotion
• Experience in Digital Marketing, Google & Facebook ads, PPC, and strong copywriting skills - a MUST and at least 3 years
• Bachelor’s or Master's degree in Marketing, Communications, or related field (Recommended, but not essential)

Benefits:

• Benefit Package (Travelcard, Health Insurance + More) 
• Vibrant multinational culture with a strong positive team spirit
• Flexible Monday to Friday working schedule
• Career Growth Opportunities

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.

Grove Global Consult’s Recruitment and Employment activities are based on a Recruitment license No 3018 from 30.04.2020

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.

For one of our clients a fast-growing company, we have an opening for a Frontend Developer with Vue.js.

Responsibilities:

• Creating quick and light VueJS applications quickly and efficiently
• Creating products like brand websites, lead generation landing pages, and customer loyalty programs
• Understanding the difference between UX and UI
• Working with copywriters and developers to deliver specific content
• Delivering high-quality web applications and sites which provide a fast and easy to use experience, driving visitors to the intended goals

Requirements:

• You need to be able to see the world through their eyes and understand what motivates them
• You know how to bring a designer's vision to life while driving your visitors through the flow with a smooth, functional but direct user experience
• You’ve created VueJS applications and you understand the importance of A/B testing, KPIs and various mediums
• You are able to work with designers, project managers, and back-end developers to create an efficient and effective application
• You never work a day in your life because you love what you do, and you get paid to do it

What you will get:

• Career development within the company
• Stable fixed salary
• Additional Healthcare
• Multisport card
• Various daily and weekly bonuses
• Attractive remuneration and social package
• Team buildings

If you find this opportunity suitable for you, do not hesitate to send us your CV in English.

Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.
Grove Global Consult’s Recruitment and Employment activities are based on a Recruitment license No 3018 from 30.04.2020

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.

For one of our clients operating in the field of online sportsbook, casino, and retail solutions, and offering a next-generation platform that delivers the future gaming experience – we are looking to hire a Java Developer.

As a Java Developer, you will join one of our multinational Scrum teams to create state-of-the-art software solutions and cooperate with internal and external experts from different knowledge domains to discover and build the best solutions possible.

Responsibilities:

• Develop new features and make changes to existing code
• Take part in the architecture definition
• Proactively participate in tasks estimation
• Perform technical analysis and suggest improvements
• Maintaining source code of customizations on the software platform
• Reviewing requirements in order to prevent software platform-specific issues
• Participation in meetings regarding tech solutions on customizations
• Design and implement custom functionalities
• Estimating efforts needed to provide customization on the software platform
• Cover the designed/implemented functionality with unit and integration tests
• Investigating/building concepts/POCs of possible improvements

Requirements:

• Java concurrency (practical experience and good knowledge)
• At least 3 years of Java 8+, SE, or EE development experience in (micro) services architectures including web service frameworks like Java Spring Boot
• Hibernate
• Developing distributed systems
• Knowledge and skills in at least one of the following technologies: AMQP, ZeroMQ, JMS, Kafka, Hazelcast
• Good SQL knowledge
• Spring, JDBC, NoSQL databases
• Understanding of ETL
• Backend development experience (Rest API practice experience)
• Creation of automated unit and integration tests
• ORM, XML, JSON, HTML
• Good spoken and written English
• Knowledge of cross-platform Web & Mobile development and libraries
• BS/MS degree
• Experience with dependency injection, data binding
• Understanding of principles of the Clean Architecture
• Knowledge of Multi-thread applications, OOP & MVC concepts, and design patterns
• Understanding principles of database modeling and programming like PL/SQL, pgSQL
• Basic Knowledge of Maven, Docker, Grande

Benefits:

• Additional annual leave days
• Day off on your birthday
• Additional health insurance and dental service coverage
• Multisport card
• Flexible working hours
• Hybrid way of working
• Attractive annual bonus
• Referral bonus
• Additional paid maternity leave
• Training and development opportunities
• Team buildings

Sounds like a dream job for you? Please send your CV in English.
Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality.

Grove Global Consult’s Recruitment and Employment activities are based on a Recruitment license No 3018 from 30.04.2020

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.

For one of our clients operating in the field of online sportsbook, casino, and retail solutions, and offering a next-generation platform that delivers the future gaming experience – we are looking to hire a Senior Java Developer.

As a Senior Java Developer, you will join one of our multinational Scrum teams to create state-of-the-art software solutions and cooperate with internal and external experts from different knowledge domains to discover and build the best solutions possible.

Responsibilities:

• Develop new features and make changes to existing code
• Estimating efforts needed to provide customization on software platform
• Proactively participate in tasks estimation
• Cover the designed/implemented functionality with unit and integration tests
• Design and implement custom functionalities
• Take part in the architecture definition
• Perform technical analysis and suggest improvements
• Maintaining source code of customizations on software platform
• Reviewing requirements in order to prevent software platform specific issues
• Participation in meetings regarding tech solutions on customizations
• Investigating/building concepts/POCs of possible improvements

About You:

• At least 6 years of Java 8+, SE, or EE development experience in (micro) services architectures including webservice frameworks like Java Spring Boot

Expertise in all of the following areas:

• Java concurrency (practical experience and good knowledge)
• Developing distributed systems
• Hibernate
• Knowledge and skills in at least one of the following technologies: AMQP, ZeroMQ, JMS, Kafka, Hazelcast
• Backend development experience (Rest API practice experience)
• ORM, XML, JSON, HTML
• Spring, JDBC, NoSQL databases
• Good SQL knowledge
• Understanding of ETL
• Creation of automated unit and integration tests
• Good spoken and written English

Desirable:

• BS/MS degree
• Understanding of principles of the Clean Architecture
• Understanding principles of database modelling and programming like PL/SQL, pgSQL
• Basic Knowledge of Maven, Docker, Grande
• Knowledge of cross-platform Web & Mobile development and libraries
• Experience with dependency injection, data binding
• Knowledge of Multi-thread applications, OOP & MVC concepts, and design patterns

Benefits:

• Flexible working hours
• Multisport card
• Day off on your birthday
• Attractive annual bonus
• Referral bonus
• Training and development opportunities
• Additional annual leave days
• Additional health insurance and dental service coverage
• Hybrid way of working
• Аdditional paid maternity leave
• Memorable team buildings

All applications will be treated with strict confidentiality. Only shortlisted candidates will be invited to interview.
Grove Global Consult’s Recruitment and Employment activities are based on a Recruitment license No 3018 from 30.04.2020